While we get a lot of questions from users across the Divisions, we wanted to answer the most asked questions here!
Can I share my SMU account with another person?
No. Each person must have their own Saladmaster University account. Sharing your SMU accounts like a Netflix or HBO subscription will result in your account being shut down and rewards/badges removed from your profile without a refund.
As Dealer, it’s not letting me create an SMU account?
While confusing, this is true! Every Dealer within Saladmaster already has their account set up for them. All you need to do is click on ‘Forgot Password’ and use the email address you normally use for CRM. This will reset your details and send you an email with the steps to access your SMU account. If you still have issues or do not receive the welcome email, contact us at [email protected]
Does my Dealership get our own SMU Channel?
Yep. Dealerships on SMU have their own unique channel in which they will be allowed to share content with their teams! Now, you can have it set so only a Dealer gets to contribute, the entire Dealership, or have everything be approved by the Dealer prior to sharing on the channel. This is a great way to add your own customized training, promotional items for your team, or recognize individuals across the entire dealership.