Users are considered active when they access a learning object in a course for the first time or if they play at least one informal learning asset in the Coach & Share module during a given billing period. From that point on, users can access the platform as many times as they want for an unlimited number of courses.

For those that have set up learning webinar or ILT classroom courses, learners are only considered active if these courses have learning objects, and learners have accessed a learning object in the course.

In order to generate the Active Users Report, being by logging into your platform as the Superadmin, and click on the Active Users link on the top section of the page. Then, from the drop-down panel, click Active Users Report.

The report displays the list of all of the active users for the current billing period. You can filter the users by billing period, selecting which period you want to view from the corresponding drop-down menu. Furthermore, you can export the active user’s report in XLS or CSV format.